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F.A.Q.

Frequently Asked Questions

General FAQ's

  1. How long will it take to receive my order?
  2. Are there any additional costs that will be added to my purchase?
  3. How do I order my school logos?
  4. Is it safe to order online?
  5. What is my Account Number?
  6. How can I change my order?
  7. How long do you hold my logos?
  8. Can I view my school logos before ordering?
 
1. How long will it take to receive my order?
Please allow approximately 5 to 10 days from the time your order as been placed.
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2. Are there any additional costs that will be added to my purchase?
For all purchases the only additional charge will be sales tax. (Arizona residents only)
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3. How do I order my school logos?
After viewing your logos, simply follow the instructions provided by eCreate.
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4. Is it safe to order online?
eCreate understands the importance of your privacy. All orders and personal information are protected and secured by 128 bit SSL encryption (industry standard. You can feel confident that your order and information can be seen only by eCreate staff members.
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5. What is my Account Number?
Your Account Number in almost all cases will be the name of the school at which you attend.
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6. How can I change my order?
Due to the volume of orders we receive on a daily basis, it is not possible to change an order once it has been placed.
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7. How long do you hold my logos?
Your logos will be stored for as long as each school is using eCreate
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8. Can I view my school logos before ordering?
All logs are loaded to the eCreate database in reference to the schools. You will always be able to view your custom logos before you order.
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